Box Office

The WesBanco Arena Box Office is located at:
2 – 14^th Street
Wheeling, WV 26003

Hours of Operation

The WesBanco Arena Box Office is open Monday-Friday, 9am-4pm.
On event days that fall during the week, the box office will open at 9am.
On event days that fall during the weekend, the box office will typically open two hours prior to doors opening.

Additional Box Office & Ticketing Information

Will Call

Will Call is located at the WesBanco Arena Box Office at 2 – 14^th Street. Tickets may be picked up by the account holder whose name is on the account. A current valid government-issued ID may be required for pick up.

Forms of Payment

The WesBanco Arena Box Office accepts cash, Visa, MasterCard, Discover, and American Express Credit Cards.

Refunds & Exchanges

There are no refunds or exchanges on tickets. However, if an event is canceled or rescheduled, please contact the original point of purchase for updated ticketing details specific to that event.

Event On Sales

Tickets are available for purchase at the box office for events at WesBanco Arena and the Capitol Theatre the first day of ticket sales if the on sale occurs during normal hours of operation.

Buyer Beware

Tickets may be purchased online through the following channels:

WesBanco Arena and the Capitol Theatre cannot verify the legitimacy or price of tickets purchased through any other sites, including secondary sellers, and strongly advise fans to purchase their tickets through those listed above. Tickets purchased from secondary and third party sellers are not eligible for replacement if lost, stolen, or not received by the seller. Additionally, WesBanco Arena and the Capitol Theatre are not able to process refunds for purchases made through secondary and third party sellers.

Phone Sales

Tickets are also available for phone by calling 304-233-7000 during box office hours.

ADA Accessible Tickets

ADA Accessible seating is available at WesBanco Arena on a first-come, first-served basis while supplies last.

To ensure that people with seating accessibility issues, disabilities, limited mobility and their guests have the same opportunities to enjoy any event within WesBanco Arena, ADA ticket sales are available in person at the Box Office, submitting an accessible seating form on the event page or by request by emailing info@wesbancoarena.com.

Children's Ticket Policies

For most events, children 24 months and younger do not require a ticket if they’re seated on a parent or guardian’s lap. However, please check the specific event page on the WesBanco Arena for any age restrictions.

Mobile Ticketing

Mobile tickets are available from WesBanco Arena, the Capitol Theatre, and eTix which means for your ticket purchase, your mobile phone is your ticket! Before arriving at your event, please download your tickets in your account or mobile wallet. Upon arrival you will pull up your tickets on your mobile phone, present them to the ticket scanner who will scan the bar code, and you’re in! For easy and quick access, please make sure your tickets are downloaded, ready to be scanned, and the brightness is turned up on your phone upon arrival.

Please note that mobile tickets may not be delivered to your email until 72 hours before an event for security.

Print-At-Home Tickets

Print-At-Home tickets are available from WesBanco Arena, the Capitol Theatre, and eTix which means for your ticket purchase is available to print from your home printer. Please note that print-at-home tickets may not be delivered to your email until 72 hours before an event for security.